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Nespresso is successfully using SMS in their campaigns

With a presence in almost 60 countries and a global store network consisting of over 300 exclusive Nespresso boutiques, Nespresso is the pioneer and reference for coffee pods and capsules of the highest quality.


Ice.net Nespresso successfully uses SMS in its campaigns to reach customers. Customers who have given consent to SMS promotion, receive with the various campaigns an SMS with news information and the ability to order new capsules on the fly. Due to the success of SMS ordering in Norway, Nespresso will also use it in Denmark, Sweden and Finland.

"SMS allows us to communicate effectively with those of our clients who want this.” Kathrine Hoff, Marketing Manager Nespresso Norway.

Nespresso is known for its fantastic customer follow-up, and ViaNett is proud to have such a successful and professional company in its customer portfolio. The results it has achieved with its SMS campaigns, are both impressive and inspiring.




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